Packed full of features designed specifically for independent restaurants, Duet provides the POS capabilities you need to streamline operations and provide customers with an exceptional dining experience.
Duet combines the real-time benefits of cloud-based computing with iron-clad security enhancements and some of the most reliable failover protections on the market today. Duet can be deployed by local POS experts specially trained to customize it to meet your unique business needs.
Leverage product and industry knowledge to deploy and support your system provided by local Resellers that understand Restaurant operations and POS technology.
In the event your Internet goes down, Duet seamlessly rolls over to 3G/4G backup for continued operation, providing you peace of mind. Failover provides continued operations even if all Internet connectivity is lost.
Working from the Cloud provides you with the flexibility and security that you have come to rely on. Plus, the cloud simplies software updates and allows you to manage from anywhere.
Whether you’re running an intimate fine dining restaurant or a fast casual franchise, Duet has POS features that keep the Front of the House (FoH) running with precision.
Duet is full of line-busting features ideal for QSR concepts. Multi-column modifiers, for instance, allow servers to conversationally interact with the guest when entering cooking instructions and other modifiers. Whether the guest orders a "Daily Blend, decaf, tall, with hazelnut" or "Daily Blend, with hazelnut, tall decaf," Duet's unique interface makes it easy to take the order.
Features that enhance customer service and allow tableside ordering, make Duet ideal for both fine dining and family dining establishments. For instance, multi-pane split check accommodates very large parties of 30 or more with ease while navigation bars and “link-to” menu buttons allow users to quickly find menu items while taking orders conversationally at table-side.
Duet creates quick credit card tabs with EMV Chip Payment Card, where it not only starts a tab, but puts customers’ names on standee bar tabs. Plus, you can use smaller tablets with Duet that are ideal for cocktail servers working a busy nightclub floor.
Using sorting codes to group similar menu items on prep tickets makes it easy for your chefs to quickly process even the largest orders. Also, with Duet, you can choose from a wide variety of printers including bluetooth, wired and wireless. No need for dedicated prep or receipt printers as these printers can function as both.
Not only is Duet EMV and PATT ready, but it can handle on-screen signature capture and email receipts to provide an eco-friendly and lower cost alternative to printing. It supports all major mobile payments including Apple Pay, Android Pay and more. And in addition to regular tips, Duet provides automatic gratuities for your staff, based on number of customers or minimum order total, to ensure compensation for their hard work.
Access your establishment’s data in real-time, allowing you to make smart decisions for the future.
Keep tabs on key data about your restaurant whether you are on site or away. Access the most up-to-date data that is important to managing and monitoring your establishment.
Duet’s reporting provides details and insight into your business from any PC, browser, tablet or smartphone. From high-level Key Performance Indicators on your Duet Dashboard, to drill-down reporting on every item sold; reports are available to you anytime and anywhere.
Fast, easy-to-understand, interactive charts allow you to view Key Performance Indicators (KPIs), such as Net Sales, Average Sale Per Order and Per Customer, Labor Cost vs. Customer Count and more. At a glance, you can see your restaurant's performance today as compared to yesterday, this month as compared to last month, and last year compared to this year.
Tight Back of the House (BoH) control is critical to the financial success of any food service enterprise and this is an area where Duet excels.
Duet’s Time and Attendance feature keeps track of an employees’ work hours and then quickly exports timekeeping records to your payroll services provider. You can also get reports from Duet that allow you to view labor as percent of sales.
From high level sales category reports, to items sold by each staff member, to sales by day, Duet can analyze the data that you want whether it’s generic or very specific.
Duet’s intuitive, easy-to-use interface allows even novice users to quickly make changes to menu data, employee pay rates and jobs - and even POS settings - as long as they have the proper employee access to Duet.
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